Frequently Asked Questions

Everything you need to know about your ALPHA 4X4 experience.

How long does shipping take for my order?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Exchanges are free, while returns for a refund may be subject to a small shipping fee.

How do I know which size to choose?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit or sizing down for a tailored look.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and interest-free installment options like Klarna and Afterpay.

Are your materials sustainably sourced?

At ALPHA 4X4, we prioritize durability and ethics. We use a mix of organic cotton and recycled synthetic fibers to ensure our gear lasts through every adventure while minimizing environmental impact.

Can I track my order once it has shipped?

Yes, as soon as your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.